Help and FAQs
General
Joining Paramount Holiday Pass
Making a booking
Your account
Paramount Holiday Pass newsletter
General
What is Paramount Holiday Pass?
Paramount Holiday Pass is an online service, which provides members with luxury holiday
apartments at trade prices. To find out more
take the tour
or
watch our introduction
video.
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Are your prices better than other companies?
Absolutely! The aim of Paramount Holiday Pass is to provide members with special deals,
which are exclusive and simply not available on the high-street. On average members
make savings of 50% or more.
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Do you offer flights, car hire , insurance or airport parking?
Yes, we offer a full range of other services including flights, car hire, insurance
and airport parking. You'll find our prices extremely competitive. Simply call one
of our customer services staff on 08717 503 253 or email us via our
contact
form
to get a quote or find out more.
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Do you offer special corporate rates?
Because our prices are trade prices, there are no further discounts that can be offered
to corporate members. However, businesses can request a bespoke service package from
us for their employees. For further information or to request a call 08717 503 253
or email us via our
contact
form
.
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I'm having technical problems using the site, what should I do?
Please check the you are using the latest Internet Explorer and should you still continue
to experience further technical problems email us via our
contact form
.
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Joining Paramount Holiday Pass
How do I join Paramount Holiday Pass?
Joining Paramount Holiday Pass is easy. Simple click the
join now
button on the left hand side of this page and fill out our brief registration form.
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How much does it cost to join Paramount Holiday Pass?
It costs £99 for a lifetime membership. There are no monthly or annual charges.
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If I join am I under any obligation to book a holiday?
No. You don't have to make a booking. There is no minimum or maximum spend requirement;
you can use the site as little or as much as you like.
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Do I have to buy anything else from you if I book accommodation?
No. You're not obligated to buy any additional items from us. We do offer flights,
car hire and a variety of other services at extremely competitive prices, but you're
free to book these elsewhere if you prefer.
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What type of payment do you accept?
We accept all major credit and debit cards for payment. Our payment mechanism is 100%
secure so you can be sure your credit card details are safe with us. However, you
are welcome to pay by credit or debit card by telephone.
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How do I cancel my membership?
If at any time you decide you no longer wish to be a member of Paramount Holiday Pass,
simply email us with
'cancel' in the subject line and we'll cancel your membership.
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Making a booking
How do I book an apartment?
Simply select your chosen apartment deal and calculate a price based on the dates
you wish to travel. Booking is simple, click 'book now' and you'll be taken to a screen
where you can enter your payment details securely. We'll send you a provisional email
confirmation of your booking immediately. If at any time you have a problem with your
booking you can contact one of our customer service representatives by calling 08717
503 253 or email us via our
contact form
.
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Your account
How do I update my details?
Login to your account and click on 'Your Account', where you will be able to change
your address, password and any other details you wish.
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How do I check my bookings?
All the information regarding your booking is sent to you by email. Should you have
any further enquiries, please contact by calling 08717 503 253 or email us via our
contact form
.
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Paramount Holiday Pass newsletter
How do I subscribe to the Paramount Holiday Pass newsletter?
To subscribe to the Paramount Holiday Pass newsletter is simple, enter your email
address in the field on the left hand side of this page, click 'go' and then complete
the additional details required. We'll send you regular updates with our latest Hot
Deals!
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How do I unsubscribe to Paramount Holiday Pass newsletter?
You can unsubscribe from the Paramount Holiday Pass newsletter at any time. Simply email
us with 'unsubscribe' in the subject line and we'll remove you from our mailing
list.
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